Skip to content ↓


Managing Performance and Using the Capability Procedures

Covering the essential steps to Managing Capability and the Capability Process for participants with people management responsibilities.

By the end of this training course, you will be able to:

  • Understand the nature of poor performance within the workplace
  • Have an appreciation for the causes of poor performance and the costs of inaction
  • Know which Procedure to use
  • Appreciate the importance of planning and understand your approach to managing performance/capability
  • Recognise and practice the key skills needed in managing performance/capability
  • Create a Performance Improvement Plan

Get in touch